Orders are packed and dispatched within 1–3 business days (Monday to Friday, excluding public holidays). Each record is inspected and photographed before packing.
These are estimates based on recent shipments, not guarantees. Customs clearance can add several days and is outside our control.
All orders ship with tracking. You will receive the tracking number by email once the parcel is handed to the carrier. Tracking may take 2–4 days to show the first scan, because parcels travel in consolidated batches before entering the destination country.
Shipping is calculated at checkout based on destination country, weight and the number of records. The exact amount is shown before you pay — there are no charges added after checkout.
Prices on this site do not include import duties, VAT, GST or customs handling fees charged by your country. These are the buyer’s responsibility and are collected by the carrier or customs authority on delivery. Refused parcels that are returned to us because duties were not paid are refunded minus the original shipping cost and any return freight we are charged.
Records are shipped in rigid, record-specific mailers. The record is packed outside the sleeve to prevent seam splits in transit, and the whole parcel is wrapped for weather protection. Orders of several records are boxed together.
If tracking shows no movement for 15 days, contact us and we will open a trace with the carrier. A parcel is treated as lost if it has not arrived 30 days after dispatch (45 days for some destinations); we will then reship or refund in full.
Please check your address carefully at checkout. If a parcel is returned to us because of an address error, we will contact you to arrange reshipment at the cost of the new shipping label.
Shipping questions: hello@eastvinyl.top.
Last updated: 29 October 2026